Last updated: August 11, 2026
Houston PPI ("Houston PPI," "we," "us," or "our") provides mobile pre-purchase vehicle inspection services in the greater Houston, Texas area. This Privacy Notice explains how we collect, use, store, and share your information when you contact us, use our website at houstonppi.com, or engage with our inspection services.
We do not store full payment card numbers. Payment card data is processed directly by our third-party payment processor.
We collect information you provide directly when you submit a booking or contact request, send us a message, provide a vehicle listing link or VIN, respond to communications from our team or our automated systems, or complete a booking or payment form.
We may also collect or access information from publicly available vehicle listings you submit, from the vehicle's onboard diagnostic systems during inspection, from vehicle history services, and from dealerships when necessary to coordinate the inspection.
Automated or assisted communications may include inquiry acknowledgments and responses, vehicle information requests, package recommendations and pricing, scheduling and availability information, appointment confirmations, payment requests and confirmations, rescheduling and cancellation communications, inspector dispatch and arrival notifications, inspection status updates, report delivery notifications, follow-up messages, and review requests.
You should understand that:
Payment for Houston PPI services is processed through Stripe, a third-party payment processor. We do not store full payment card numbers, card verification codes, or similar sensitive payment credentials on our own systems. Transaction records including booking identifiers and payment status may be retained by Houston PPI for accounting, dispute resolution, and business record purposes.
Houston PPI uses third-party service providers to operate our business. These providers may process limited customer information on our behalf — functions may include website hosting, database storage, payment processing, email and message delivery, scheduling, communications infrastructure, vehicle information services, automation, and artificial intelligence services.
Service providers are authorized to use your information only as necessary to provide their services to Houston PPI. Houston PPI does not sell customer personal information and does not provide customer telephone numbers or messaging consent to unrelated third parties for their own independent marketing.
Houston PPI is an independent inspection company. We are not affiliated with, employed by, or acting as an agent of any selling dealership unless expressly disclosed. When necessary to coordinate an inspection, Houston PPI may communicate vehicle and appointment information to the dealership, limited to what is reasonably necessary.
Houston PPI does not control dealership personnel, vehicle availability, vehicle listings, or vehicle history reports. Information provided by dealerships, listing sites, or vehicle history services is third-party information that we cannot independently guarantee.
When you submit a vehicle listing link, Houston PPI may access and process publicly available information from that listing — vehicle identification, dealership details, configuration, and listing images — for the purpose of identifying the vehicle, determining the appropriate inspection package, and preparing for the inspection.
Houston PPI does not control third-party listing sites and does not warrant the accuracy, completeness, or currency of information appearing on third-party listings.
Inspection reports contain inspector observations, photographs, diagnostic results, and related information. Reports are delivered to the customer who commissioned the inspection. Inspection records may be retained by Houston PPI for business purposes including customer support, dispute resolution, insurance, quality control, and legal claims.
By providing your phone number and checking the SMS consent box during checkout, you agree to receive text messages from Houston PPI related to your inspection. Messages may be sent by automated, semi-automated, AI-assisted, or human-assisted systems and may include scheduling, confirmation, inspection status, report delivery, and other operational updates. Message and data rates may apply. You may opt out at any time by replying STOP. Opting out of operational inspection-related messages may affect our ability to deliver your service.
You may contact Houston PPI to request access to personal information we hold about you, request correction of inaccurate information, request deletion of your information (subject to our legal and operational retention requirements), or ask questions about our data practices.
To submit a request, contact us at houstonprepurchase@gmail.com or by text at (713) 659-9543. We will respond within a reasonable time and may need to verify your identity before processing your request.
Houston PPI uses reasonable administrative, technical, and organizational safeguards to protect customer information against unauthorized access, use, or disclosure. No internet transmission or electronic storage system is completely secure.
Houston PPI retains customer information for as long as reasonably necessary to perform services, maintain inspection and transaction records, resolve disputes, comply with tax and accounting requirements, support insurance or legal claims, and meet other legitimate business purposes.
Houston PPI's services are intended for adults purchasing or evaluating vehicles. We do not knowingly collect personal information from individuals under 18.
We may update this Privacy Notice as our operations, technology, or legal requirements change. The updated notice will appear on this page with a new effective date. Continued use of our services after changes constitutes acceptance of the updated notice.
Questions about this Privacy Notice? Contact us: